Tupelo Honey
Tupelo Honey is a Carolina Mountains based restaurant specializing in southern comfort food. Known for their bustling brunches, they distribute biscuits and tupelo honey for all waiting customers.
Server
May 2017 – November 2017
Looking for a shift-based summer job to perform while researching, I began visiting local restaurants I enjoyed. Tupelo Honey is a southern restaurant with limited locations known for their weekend brunches. Located close to both campus and my house, I thought I would go in during off hours to determine if they were hiring. Due to an emergent back of house issue, I ended up waiting to talk to a manager for around an hour. This honestly didn’t bother me, as I had brought a book anyway. When I was finally able to talk to the regional manager, she said that because I seemed content to wait patiently and politely, she’d like to hire me as a server despite the fact that they weren’t actually hiring at the moment. During my time there I was promoted several times and had several repeat customers that asked for my section. Working as a waiter for gave me a unique opportunity to view the food service and hospitality industry from multiple perspectives; I recognize the necessity of detail-oriented scheduling, vendor negotiations, food safety issues and creating a unique and pleasurable dining experience for patrons.
Job Description
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Memorize menu items for customized recommendations
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Successfully resolve all conflict to result in customer satisfaction
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Carry out back of house requirements in conjunction with front of house service
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Work in a fast-paced environment
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Multitask without getting flustered
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Respond well under pressure